What is the check-in and check-out policy at Best Western York House Hotel?
Check-in is available from 15:00 and check-out is by 11:00.
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Best Western York House Hotel
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Key details
About the Hotel
14-22 Royal Parade, Eastbourne, BN22 7AP,
- Close to the beach
Very good
7.7
7.9
4.5
4.2
3-Star Victorian Seafront Hotel in Eastbourne with Heated Indoor Pool
Amenities & Facilities
The Best Western York House Hotel has a
Rooms & Accommodations
The hotel offers a choice of room types, including family suites,
Dining
The on-site
Location & Access
The hotel is 20 metres from the gently sloping beach and less than 500 metres from Eastbourne Pier. Eastbourne's shops and theatres are a 10-minute walk away. Discounted street parking permits are available at check-in.
Pet-Friendly & Family-Friendly
The hotel provides
Highlights
Pool: Heated indoor swimming pool open year-round
Location: 20 metres from beach, 10 min walk to pier and shops
Kids: Family suites and children's pool access
Dining: Verandah Restaurant with sea views and special diet menus
Pets: Pet baskets, pet bowls, and pet-friendly rooms
Business: 24-hour front desk and express check-in/out
“The indoor heated pool is a genuine advantage, and the consistently helpful staff clearly aim to deliver personalized service. I especially like the Victorian architecture and the prospect of sea views from the Verandah Restaurant; the hotel's location makes it easy to explore Eastbourne at your own pace. It's a comfortable base from which to discover the area.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Small Double Room Non-Smoking2 persons10 m²1 Double bedroom details- Standard Twin Room Non-Smoking2 persons13 m²2 Single bedsroom details
- Standard Double Room Non-Smoking2 persons13 m²1 Double bedroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Services
- Pet amenities available
- Room service
- Laundry
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Heated swimming pool
- Beach access
- Sun terrace
- Shallow end
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Direct dial telephone
- AM/FM alarm clock
Show more
Dining Onsite
The Verandah Restaurant invites guests to indulge in modern British cuisine while basking in stunning panoramic sea views. With a focus on seasonal ingredients, this family-friendly venue offers a delightful selection of vegetarian, vegan, and gluten-free options, making it a welcoming choice for all diners.
Location
14-22 Royal Parade, Eastbourne, BN22 7AP,
Explore Eastbourne
Local Highlights Around Best Western York House Hotel
Eastbourne Pier
7 minutes' walk
Victorian seaside pier with arcade games, cafes, and stunning views of the English Channel.
Towner Art Gallery
4 minutes' drive
Modern art gallery showcasing contemporary exhibitions and a brilliant collection of British art.
Eastbourne Redoubt
10 minutes' walk
Historic, Napoleonic fortress featuring military displays and a local history museum.
The Eastbourne Heritage Centre
5 minutes' drive
Museum dedicated to Eastbourne's history, offering exhibits on local heritage and culture.
Beach Volleyball
7 minutes' walk
Volleyball courts available at the beach, perfect for thrill-seekers looking for active fun.
Hampden Park
13 minutes' walk
Public park with beautiful gardens, walking trails, and a tranquil lake for those seeking relaxation.
Eastbourne Miniature Steam Railway Adventure Park
6 minutes' drive
Family-friendly miniature railway featuring rides, playgrounds, and fun activities for kids.
Shanghai Time
3 minutes' walk
Authentic Chinese cuisine in a cozy setting, renowned for its flavorful dim sum and friendly service.
Dolphin Fish and Chips Restaurant
3 minutes' walk
Traditional fish and chips shop offering fresh, crispy options, perfect for a casual meal.
Thayer's Real Dairy Ice-Cream
4 minutes' walk
Local ice cream shop known for its delicious flavors and creamy textures, great for a sweet treat.
Devonshire Park Conference Centre
15 minutes' walk
Venue hosting various events, including concerts and conferences, suitable for all ages.
Fort Fun
3 minutes' drive
Amusement park with rides, kid-friendly attractions, and seasonal events, perfect for family outings.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Best Western York House serves a full breakfast for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Dutch, Portuguese, Hungarian, Polish, Slovak, Albanian
Number of floors:
5
Number of rooms:
76
Reviews and Ratings
Feedback about Best Western York House Hotel from previous guests about their experience.
Show moreShow less
Pros
Perfect location
Friendly staff
Clean pool
Cons
Grubby room
Guest reviewsbased on 894 reviews
Ethan from United States
Business traveller
Standard Twin Room
4 nights in October 2025
|
Reviewed: December 06, 2025
7/10
Acceptable seaside stay
friendly staff swimming pool comfortable rooms light issues dusty area room cobwebs
The staff were friendly and helpful. The swimming pool was a nice bonus . Rooms are well appointed and reasonably comfortable.
The room was a bit faulty I noticed light issues. Dust covered the hot drinks area. I found plenty of cobwebs in the room.
0 Helpful
Naomi from Israel
Family with children
Executive Family Room Double Single Bed
3 nights in August 2025
|
Reviewed: October 24, 2025
9/10
sea view seating arrangement
i booked the executive family room with a double and a single bed. the room had a sea view and long windows, a seating arrangement.
The lift broke down between floors, and lights went out. Alarm presses received no answer initially.
0 Helpful
Molly from United Kingdom
Couple
Deluxe King Room King Bed View Non-Smoking
3 nights in August 2025
|
Reviewed: September 27, 2025
9.3/10
a seaside escape
waterfront location sea view pier music relaxed sleep
The hotel is ideally located near the pier and shopping area. i enjoyed sitting on the veranda. It was lovely to have coffee there (the sea breeze!). there was live music on the pier with food available. i booked a sea view room and the sound of the sea on the pebbles ensured a relaxed sleep.
the light in the bathroom was not working properly.
Service
10/10
the staff were very caring and considerate, even bringing me tea towels to use. the staff seemed professional, polite, and friendly at all times. i felt well taken care of throughout my stay.
Rooms
9/10
my sea view studio was spacious and the kitchen was well equipped. it was easy to keep the room cool, even on hot days and there were no disturbances at night. i found the room lovely with plenty of room to hang clothes.
Facilities
8/10
the hotel has a nice warm pool, perfect after a long walk along the coast. i rested there for a bit before dinner. the breakfast offered plenty of choices and was very good.
Location
10/10
The hotel's location is excellent. I walked to the city center for dinner. i also walked to the city center for an evening stroll. the hotel is a short walk to the pier and main shopping area.
0 Helpful
|
Scarlett from United Kingdom
Family with children
Executive Family Room Double Single Bed
3 nights in August 2025
|
Reviewed: September 06, 2025
6/10
inconsistent service touching twin beds
the older staff member seemed abrupt i did not receive the same information given to other customers i found this inconsistent service disappointing twin beds were touching like a double even though i paid extra
0 Helpful
John from United Kingdom
Single
Standard Double Room
3 nights in June 2025
|
Reviewed: July 26, 2025
8.7/10
solid stay NEAR seafront
friendly staff sea view swimming pool
Staff WAS friendly, especially at breakfast. The sea view from my room proved super. I used the swimming pool. They gave me towels. the lift operated fast.
the carpet had rust stains in my room.
Location
9/10
the hotel is situated conveniently NEAR the seafront. it's on a bus route, allowing access to various destinations. this makes it easy to explore areas without needing a car.
Service
8/10
the staff provided prompt service, especially when i required assistance. they were quick TO bring up the iron and ironing board. the staff addressed issues quickly and efficiently.
Facilities
9/10
the hotel featured a swimming pool open to guests. i found plenty OF fresh towels in the room. coffee making facilities were stocked, alongside hot chocolate and shortbread biscuits.
0 Helpful
|
Show more reviews
FAQs
About Best Western York House Hotel
What dining options are offered at Best Western York House Hotel?
The on-site Verandah Restaurant serves modern British cuisine and requires guests to book a time slot for meals.
What are some attractions near Best Western York House Hotel?
Nearby attractions include Eastbourne Pier (0.5 km), Royal Hippodrome Theatre (0.5 km), and Seven Sisters Country Park (7 km).
What room amenities are available at Best Western York House Hotel?
Rooms are equipped with a flat-screen TV, tea and coffee making facilities, high-speed Wi-Fi, and comfortable furnishings.
Does Best Western York House Hotel have a swimming pool?
Yes, the hotel features a heated indoor swimming pool open year-round.
How far is Best Western York House Hotel from London Gatwick Airport?
The hotel is located 80 km from London Gatwick Airport.
Is breakfast included in the stay at Best Western York House Hotel?
Breakfast is available for an additional charge of 16 GBP.
What features cater to guests with mobility needs at Best Western York House Hotel?
The hotel includes accessible features tailored to assist guests with mobility limitations.
What leisure activities does Best Western York House Hotel offer?
Guests can relax at the beach which is 20 meters away or enjoy the indoor heated pool.
What languages are spoken by the staff at Best Western York House Hotel?
The staff primarily speaks English.
Are there any historical sites near Best Western York House Hotel?
Herstmonceux Castle, renowned for its Elizabethan gardens, is located approximately 14 km from the hotel.
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